Terms of Service
Welcome to Stama Deliveries! By accessing or using our website, platform, and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our services. These Terms of Service apply to all visitors, users, and others who access or use the service.
1. Acceptance of Terms
By accessing or using Stama Deliveries, you agree to these Terms of Service and any additional terms and conditions that may apply. We may update these terms from time to time, and any changes will be posted on this page.
Messaging – Customers and Guests if they opt-in can expect to receive: Updates regarding your orders, deliveries, or other relevant information. If you are a contractor applying to work with us you may receive information about your application status, onboarding materials, or other employment-related updates. If you are a store or business working with us then any communication will be regarding that relationship or potential relationship.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Stama Deliveries. This includes SMS messages for order related information, account related information, delivery notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at Privacy Policy. Message HELP for help. Reply STOP to any message to opt out.
Please review this page periodically for any updates.
2. Our Services
Stama Deliveries is a logistics platform that connects drivers, customers, and stores for the management of delivery services. Our services are designed to assist drivers in delivering goods, customers in receiving orders, and stores in facilitating deliveries. These services are available through our platform, which may be accessed via our website or mobile application once it becomes available.
3. Eligibility
You must be at least 18 years old to use our services. By using our platform, you confirm that you meet the eligibility requirements and have the legal capacity to enter into a binding agreement.
4. Account Registration
To use certain features of our service, you may be required to create an account. When registering an account, you agree to provide accurate, current, and complete information and to keep your account details up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
5. Use of Services
- Drivers: As a driver, you agree to perform delivery tasks as assigned, in compliance with applicable laws and regulations, and according to the terms of our platform.
- Customers: As a customer, you agree to provide accurate delivery information and to pay for services in accordance with the rates established on the platform.
- Stores: As a store partner, you agree to provide accurate product or service information, fulfill orders in a timely manner, and ensure that goods are ready for delivery at the time specified.
6. Payment and Fees
- Pricing: The prices for our delivery services will be clearly outlined on the platform once available. You agree to pay all applicable fees and charges in accordance with the payment terms specified.
- Payment Methods: We accept payment through third-party payment processors such as Stripe, PayPal, or others. You agree to comply with the terms and conditions of the chosen payment processor.
- Refunds and Cancellations: Refunds and cancellations will be subject to our refund policy, which will be made available at the time of service.
7. Prohibited Activities
You agree not to:
- Violate any applicable law or regulation.
- Use our services to engage in fraudulent or illegal activity.
- Impersonate any individual or entity or misrepresent your affiliation with any person or entity.
- Distribute harmful, defamatory, or offensive content.
- Disrupt or interfere with the functionality of the platform or the services.
8. Limitation of Liability
Stama Deliveries will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to the use of our platform or services. We are not responsible for any issues related to deliveries, including delays, damages, or lost items, except as expressly provided in these terms.
9. Indemnification
You agree to indemnify, defend, and hold harmless Stama Deliveries, its affiliates, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the platform or violation of these Terms of Service.
10. Termination
We reserve the right to suspend or terminate your access to the platform at any time if you breach any of these Terms of Service. Upon termination, your account and access to the services will be disabled, and any outstanding payments or obligations will remain due.
11. Privacy and Data Protection
Your use of our platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our services, you consent to the collection and use of your data as outlined in the Privacy Policy.
12. Modifications to Services
Stama Deliveries reserves the right to modify, suspend, or discontinue any part of the service at any time, with or without notice. We will not be liable for any modification, suspension, or discontinuation of the services.
13. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction where Stama Deliveries operates, without regard to its conflict of law principles.
14. Dispute Resolution
Any disputes arising from these Terms of Service or your use of the platform will be resolved through arbitration in accordance with the rules of the applicable arbitration association. The decision made by the arbitrator will be final and binding.
15. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at: