Privacy Policy

1. Information We Collect

We collect various types of personal information when you interact with our website and services, including but not limited to:

• Personal Information: This may include your name, email address, phone number, and payment details. We collect this information when you sign up, create an account, or interact with our services.
• Usage Data: We may collect information on how our services are accessed and used, such as your IP address, browser type, device type, and usage patterns.
• Location Data: If you use our services as a driver, store, or customer, we may collect location data to facilitate deliveries and optimize routes.
• Payment Information: If you make payments for services, we may collect payment details, although payment processing is handled by third-party services like Stripe or PayPal, and your payment information is not stored directly by us.

2. How We Use Your Information

We use the information we collect to:

• Provide Services: To process your orders, deliver products, and facilitate the services you request, including driver and store partnerships.
• Improve Services: To understand user behavior and enhance our offerings.
• Communicate with You: To send you service-related updates, confirmations, notifications, and promotional messages (if you opt in).
• Processing Payments: To complete transactions and manage your payment information securely.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted third-party partners in the following circumstances:

• Service Providers: To assist with operations like payment processing, customer service, and delivery management.
• Legal Compliance: If required by law or in response to a legal request (e.g., to comply with a subpoena, court order, or other legal processes).
• Information obtained as part of the SMS consent process won't be shared with third parties for marketing purposes.

4. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or destruction. Our security measures include encryption, access control policies, and secure hosting environments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to access, update, or delete the personal information we hold about you. You can also opt out of receiving marketing communications from us by following the instructions provided in our emails or by contacting us directly.

6. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to improve your experience on our website, analyze usage patterns, and personalize content. Cookies are small files stored on your device that help us remember your preferences and provide relevant content. You can manage your cookie preferences through your browser settings.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent revision will be indicated at the top of the page. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us at: